Data Protection & Transparency

Privacy Policy & Customer Data Protection

We collect the contact and delivery details needed to confirm and deliver your order, plus limited, consent-based analytics described below.

1. Identity & Scope

This Privacy Policy covers the Egypt Peptides website (https://egypt-peptides.com), an Egyptian online catalogue of research peptides. We aim to process customer data responsibly in line with the Egyptian Personal Data Protection Law (Law No. 151 of 2020).

2. Information Collected at Checkout

When you place an order we collect: full name, phone number (to confirm the order by phone or WhatsApp), governorate, delivery address and, optionally, an e-mail address. Your browser stores your cart and your language choice locally; the admin area uses a secure session cookie.

3. No Payment Card Storage

We do not collect or store payment card numbers or CVV codes. Payment is made on delivery (cash or a courier POS machine) or by InstaPay or mobile-wallet transfer.

4. How Order Data Is Used and Shared

Your order details are used to confirm, prepare and deliver your order and to send order e-mails. We share your name, phone and address only with the courier delivering your order. We do not sell customer order records.

5. Analytics & Advertising (Consent-Based)

Analytics and advertising tools (Google Analytics, Microsoft Clarity and the Meta Pixel) are loaded only if you accept them in the cookie notice. If you accept, these providers receive usage data from your device (such as pages viewed, device information and your IP address) under their own privacy policies. You can decline, or change your choice later by clearing the stored data for this site in your browser.

6. Server Logs & Site Search

Our server keeps simple statistics of page views and site searches. IP addresses are anonymised before storage (the last part is removed), personal details typed into the search box are removed, and these records are deleted after 90 days.

7. Retention & Your Rights

Order records are kept for order history and customer service. You can ask to see, correct or delete your stored contact details at any time by contacting us.

8. Contact

For any privacy question or request, contact Egypt Peptides on WhatsApp at +20 102 455 5748.